Knowledge Base Search Instructions

In the Search box, type your search criteria and then press Enter or click the Search icon.

For best results, use only the subject in your search criteria. Don't ask a full question. For example, search "blackout" or "blackout date" not "How do I set a blackout date?"

Search Results

Narrow your search using these techniques:

  • Standard search

    Finds topics that contain all of the search terms. For example: blackout date finds topics that contain the word blackout and the word date anywhere in the topic.

  • Exact match

    Use quotes around your search input for an exact match. For example, "blackout date" finds topics with the words blackout and date together.

  • OR

    Put the word OR between search terms to find topics with one term or the other. For example, blackout OR date finds topics with either the word blackout or the word date.

  • Ctrl-F

    To search for a keyword in the topic, press CTRL-F on your keyboard to open a Search box. Type the keyword in the Search box and select Enter. This search only searches in the open topic.

    Search Results