How do I use Chat to communicate on the app?

You can access the Chat feature two ways.

• The bottom Navigation Bar.

• The Chat tile from the Schedule > Visit > Visit Details.

  Tap the Chat tile to initiate a direct chat to the Agency Coordinator that is assigned to the Patient.

If configured by the Agency, the Chat feature allows text-like communication between you and your Agency. After Agency configuration, you can see Chat on the Navigation Bar at the bottom of the Menu page with a bubble that indicates one or more unread chats.

When you tap Chat from the Navigation Bar at the bottom of the page, the Direct Chats and optional Topics tabs display.