How do I connect to my Agency or connect to a different Agency/Employer?
HHAeXchange offers 2 versions of our app, HHAeXchange and HHAeXchange+. Note the plus sign in the name of the app and ensure you are referencing instructions for the correct version of the app.
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Use the Connections page to switch between agencies/offices.
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From the Menu, tap Connections.
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On the Connections page, select from the list of Connected Connections and tap Change Active Connection to open the Select a Connection page.
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Select the connection you want.
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If configured, you must accept Third-Party Terms. Then, the Schedule page (or Patients page for Daily Patient Questions) appears.
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Tap Connect with a New Connection.
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Enter the new connection's Activation Code and tap Submit Code. The Activation code is sent by your agency/employer.
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Finish Connection Account Setup as explained in the Sign Up Here help topic.