HHAeXchange+ Mobile App Caregiver Overview

This feature is activated by HHAeXchange System Administration. Contact HHAeXchange Support Team for details, setup, and guidance.

The HHAeXchange+ Mobile App is used to Clock In and Clock Out for services requiring Electronic Visit Verification (EVV), review Patient and Visit information, manage Availability, and perform other administrative tasks. The Mobile App is available for both iPhone and Android users. This documentation covers Mobile App functions and setup performed on the Caregiver’s device.

Refer to Help in the Mobile App for immediate questions or tap the link to contact support for further assistance.

Caregivers have access to the following number of days of historical data on the Mobile App:

  • Patient List - Includes Patients serviced during the past 30 days plus other Patients assigned to the Caregiver by the Agency/Employer.

  • Patient Search - Up to 365 days (starting with 90 days at migration to the HHAeXchange+ Mobile App).