HHAeXchange+ Mobile App Request an Open Shift

You can use the Open Shifts feature to review and request assignment to open shifts broadcast by the Agency/Office.

Follow the steps below to view and express interest in Open Shifts.

  1. From the Menu, tap Open Shifts to view all broadcast shifts on the Available tab of the Open Shifts page. Shifts are labeled as Single or Permanent.

    Image of the Open Shifts page showing contents of the Available tab

  2. Tap the shift itself to view details, including Date and Time, Required Discipline, Shift Type, Location, Special Requests, and Notes.

    Image of the Open Shift Details page showing information about the shift with a Request Shift button, a Reject Shift button, and a Close page button at bottom.

  3. Tap Close to return to the Open Shifts page.

    Image of the Open Shifts page

  4. If interested in working the shift, tap Request Shift.

If you don't see a Shift that you want to request, tap the Search icon (magnifying glass) at the top of the page to search for a Shift by Shift Type and Date Range.

To guard PHI (Protected Health Information), only the City, State, and Zip Code of the Patient Address are provided until the shift is assigned.

Indicating interest does not mean that you are automatically given a shift. Shifts must be assigned by the Agency’s Coordinator. Only then does the shift appears as a scheduled Visit on the Mobile App.

Requested shifts move to the Requested tab until assigned by the Agency’s Coordinator. When assigned to you, the shift moves to your Schedule page.

Image of the Open Shifts page showing contents of the Requested tab with a Reject Shift button at bottom

If the Agency rejects the request, the shift is removed from the Requested tab.