HHAeXchange+ Mobile App Self-Direction Consumer Shifts

On the Consumers page, select a listed Consumer, or type an unlisted Consumer Name or Address and tap the Search icon (magnifying glass).

Tap a Consumer to view the Consumer Details (including Name, Consumer ID, and all available Addresses, Phone Numbers and Emergency Contacts) or to Start a Shift.

Select the checkbox for multiple Consumers to Start a Multiple Consumer Shift.

You can tap the icon at top right to change Employers.

This topic explains the steps for entering EVV data for a Single Consumer Shift.

Be sure your phone has Location Services turned ON when you Start or End a Shift so the shift's location can be recorded.

  1. After logging in, if the Select a Connection page is displayed, tap the correct Connection.

  2. From the Consumers page, tap the name of the Consumer you are visiting.

  3. When you are ready to start your shift, tap Start Shift.

  4. When prompted to Confirm Shift Start, tap Start Shift.

  5. On the Shift Details page, select the Service Code and Consumer Enrollment ID.

    If required, select Locations.

  6. If required, under Activities of Daily Living, tap + Add ADLs and select the ADLs that pertain to the shift.

  7. If required, select Goals and Consumer Response to the ADL. Type any required ADL Notes.

  8. When you are finished with the shift, tap End Shift.

  9. When prompted to Confirm Shift End, tap End Shift.

    Instead of tapping End Shift, you can tap End Shift & Start a New Shift to end this shift and start another shift with the same Consumer.

This topic explains the steps for entering EVV data a Multiple Consumer Shift.

  1. After logging in, if the Select a Connection page is displayed, tap the correct Connection.

  2. From the Consumers page, tap to select the checkbox for each Consumer you are visiting.

  3. When all the Consumers being visited as part of the Multiple Consumer Shift are selected, tap Start Shift at the bottom of the page.

  4. When prompted to Confirm Shift Start, tap Start Shift.

  5. On the Shift Details page, select the Service Code(s), Consumer Enrollment ID, and Location (if required) for Consumer 1.

  6. If required, under Activities of Daily Living, tap + Add ADLs and select the ADLs that pertain to the shift for Consumer 1.

  7. If required, select Goals and Consumer Response to the ADL for Consumer 1.

  8. Type any required ADL Notes for Consumer 1.

  9. When you are finished, tap Continue to Next Consumer.

  10. Repeat the Shift Details steps (5-9) for each Consumer in the Multiple Consumer Shift.

  11. When you are finished with the shift, tap End Shift.

  12. When prompted to Confirm Shift End, tap End Shift.