September 2025 Release Notes

Enterprise Version 25.09.01

These release notes contain a high-level overview of updates and new functionality introduced to the HHAeXchange Enterprise software. As HHAeXchange is permission-based, not all functionality is available for every role within an Agency.

Enhance communication and care delivery with detailed clinical management, and real-time alerts, leading to better member outcomes and caregiver satisfaction.

You can now upload files as attachments when updating Measure Statuses in Quality Insights.

Upload a document by clicking the Upload File button and selecting a file to attach.

For more information, see Close Gaps on Quality Insights.

Seamlessly manage patient intake, scheduling, and care plans with comprehensive documentation and compliance reporting, ensuring regulatory adherence and high-quality care.

Providers utilizing API functionality can now pull Missed Visit Reasons and Missed Visit Action Taken data for specific visits. The API also continues to support retrieval of all codes and descriptions from the reference tables.

Providers utilizing API functionality can now send updates to the Other Compliance section of the Caregiver Compliance module via API, including the uploading of documents. Uploaded documents can also be updated via API.

  • A bug causing the inability to update Duties from the prebilling screen has been resolved.

  • A bug causing the inability to select multiple offices in the Overtime Dashboard has been resolved.

  • A bug causing Caregiver Absence dates not to save has been resolved.

  • A bug causing the attachment icon not to turn green upon a successful document upload has been resolved.

  • A bug causing the option to add a note to a Missed Visit not to display has been resolved.

  • A bug causing the Edit Services tab to pull 8 days instead of 7 has been resolved.

  • A bug causing Alternate Billing Addresses not to display correctly has been resolved.

  • A bug causing history data for custom fields in the Caregiver Profile to not display has been resolved.

  • A bug causing Referral Information not to save has been resolved.

  • A bug causing notes on the Patient Financials page to display without a date has been fixed. A bug causing the inability to delete notes on the Patient Financials page has been resolved.

  • A bug causing the Patient calendar to display incorrectly has been resolved.

  • A bug causing Masterweeks to save incorrectly has been resolved.

  • A bug causing a mismatch between hours and units in Authorizations has been resolved.

  • A bug causing Caregiver Absences to save multiple times has been resolved.

  • A bug causing Patient Phone Description fields not to display has been resolved.

  • A bug causing the Caregiver's GPS map not to display on the Visit level has been resolved.

  • A bug causing dates to clear from the Billable Visits Search page has been resolved.

  • A bug causing the Billing Rates tab to display old rates has been resolved.

  • A bug causing a mismatch between Masterweeks and Plans of Care has been resolved.

  • A bug causing all users to be able to see placements, event and notes on the home page has been resolved.

  • A bug causing Linked Payer Communications not to display has been resolved.

  • A bug causing Caregiver Status changes to save incorrectly has been resolved.

  • A bug causing the inability to download Work Orders from Patient Profile on second Visits has been resolved.

  • A bug causing Authorization documents to download incorrectly has been resolved.

  • A bug preventing the user from calling Patient Phone 1 has been resolved.

  • A bug preventing the Print button on the General tab from working has been resolved.