What's New for November 2025

The refreshed HHAeXchange+ Mobile App makes it easier for caregivers to clock in/out, track hours, and follow care plans. Agencies benefit from more accurate visit data and smoother operations—all in one simple app.

The HHAeXchange+ Mobile App refresh applies only to HHAeXchange+ Mobile App users and not HHAeXchange Mobile App users.

• If you have automatic updates enabled on your phone, receive the new version simply by signing into the app-no new download needed.

• If you do not have automatic updates enabled, you need to manually update the app from your app store by December 3.

• If you download the HHAeXchange+ Mobile App for the first time after November 3 you are automatically on the updated version.

New Features on the Enhanced HHAeXchange+ App

Feature	Description
New Look	A refreshed, user-friendly interface that simplifies workflows, boosting compliance, and empowering care teams.
Offline Mode	The improved Offline Mode is more accurate and reliable, letting caregivers access patient info and manage visits even without internet. Once a connection is restored, the app automatically syncs with HHAeXchange.
Point-of-Care Launchpad	View visit details, patient info, and tasks at-a-glance – no screen-switching required.
Plan of Care Task Icons	Visual indicators for incomplete documentation to improve compliance.
Caregiver Documentation	Supports voice notes, text, and images for better record keeping.

Resources

• HHAeXchange+ One Pager

• Caregiver Handout

• Video Overview:

The Daily Allocate Authorization Hour feature under Patient > Search Patient > Auth/Orders > Authorizations now allows you to allocate Authorization Hours for specific days of the week.

• All Days - Evenly divides the Authorization Hours across all days.

  Example: If you enter 2 hours daily, 2 hours are allocated for each day, Monday through Sunday.

• Specific Days - Allocates Authorization Hours based on the hours entered for each specific day.

  Example: If you enter 2 hours for Tuesday and 1 hour for Thursday, 2 hours are allocated every Tuesday and 1 hour every Thursday during the Authorization period.

For more information to enable the uniform allocation feature, see Enable Provider Profile General Page Options.

For more information about the Allocate Authorization Hours, see Patient Authorization Details and Uniform Allocation or Authorizations.

We added the Discipline field to the Visit Maintenance Advanced Search options on the Visit tab. You can now select more than one discipline to filter the Visit Maintenance search results.

For more information about Visit Maintenance, see Visit Maintenance Feature