Training Videos

Refresh your skills and knowledge of HHAeXchange in the training videos and interactive demonstrations below:

Some features may not be available in your portal. Features depend on role, permissions, and portal type.

Watch the videos to learn about EVV setup and processes in the HHAeXchange system including the configuration of EVV rules for patients and caregivers as well as the various methods and devices used to perform EVV.

Learn to

  • Clock in and out using telephony

  • View how the FOB Device is setup

  • See how the caregiver mobile app is used by the caregiver

EVV Overview

2 min.

How to Clock In/Out via IVR (Telephony)

3 min.

FOB

12 min.

Watch the videos below to help train caregivers how to use the HHAeXchange+ Mobile App.

Learn to

  • Download

  • Sign up

  • Register for the app

Lesson 1: HHAeXchange+ System Terms and Definitions Video

3.5 min.

Lesson 2: Download, Setup and Register for HHAeXchange Video

4 min.

Lesson 3: How to Reset Your Password Video

1 min.

Lesson 4: How to Log into HHAeXchange+ Video

1.5 min.

Lesson 5: Performing Function in HHAeXchange+ Video

2 min.

Lesson 6a: How to Clock in and out of a Scheduled Visit on the HHAeXchange+ Mobile app

2 min.

Lesson 6b: How to In/Out for an Unscheduled Visit on the HHAeXchange+ Mobile App

2 min.

Lesson 7: Adding Visit Notes Video

2.5 min.

Lesson 8: How to use the Member Search Function Video

1 min.

Lesson 9: Use the Mobile App Chat Features Video

2.5 min.

Lesson 10: Review and Request Open Shifts Video

2 min.

Lesson 11: Additional Menu Functions Video

4 min.

Lesson 12: In App Help and Additional Nevvon Training Video

1 min.

Lesson 13: Offline Mode for the Mobile App Video

1 min.