Enable the Forms Feature
The HHAeXchange Forms tool is an integrated form solution allowing agencies to better manage and complete state forms directly from the system. This solution offers multiple benefits to agency coordinators and supervisors by:
- Offering prefilled forms (with basic information from the system), allowing users to complete forms quickly.
- Commonly used or mandated forms are available without agencies having to upload.
- Reducing user errors from either uploading an incorrect form or filling incorrect information.
Some features may not be available in your portal. Features depend on role, permissions, and portal type.
Permissions for the HHAeXchange Forms feature are role-based and enabled for users in the User Management, Edit Roles page under Admin > User Management > Edit Roles.
To enable the forms feature for a user, select Admin from the Section dropdown field, and applicable role(s) from the Roles dropdown field. Select the permissions as follows:
- Vendor Profile
- View Form Mapper
- Import Forms to Agency
- Assign Forms to Office
To enable a role to manage forms for a patient, select Patient from the Section dropdown field, and applicable role(s) from the Roles dropdown field. Select the following permissions:
Under the Patient General heading to manage Patient Notes:
- Add Form in Pt Notes
- View Form in Pt Notes
- Delete Form in Pt Notes
Under the Patient Document Management heading:
- Patient Document Management
- Add Forms in Document Management
- Edit Forms in Document Management
- Delete Forms in Document Management
- View Forms in Document Management
- Update Forms Status in Document Management
To enable a role to manage forms for a caregiver, select Aide from the Section dropdown field, and applicable role(s) from the Roles dropdown field. Select the following permissions:
-
Manage Form Status in Document Management
-
Add Forms in Document Management
-
Edit Forms in Document Management
-
Delete Forms in Document Management
-
View Forms in Document Management
-
View Forms History in Document Management
- Forms are scanned and built by HHAeXchange, then made available to the provider via the Forms Mapper page in the Agency Info page under Admin > Agency Info.
- Forms are imported at an agency level, then assigned to offices.
- Forms are then applied to patients or caregivers and completed as needed in the respective Document Management page for either the patient or caregiver.
Forms are available and managed in the Agency Info page under Admin > Provider Profile on the Form Mapper tab. Click the Form Mapper tab to open the Forms Setting window.
On the Forms Setting window, several forms have already been imported for the provider (as shown below). Search for a specific form using the Search window or Click Import Form to import other forms into the application.
In the window that opens, select the boxes for the desired forms and click the Import button.
The imported forms now appear on the Forms Settings page. To delete imported forms from the Agency, click the Ellipsis under the Actions column, and then click Delete from the menu.
The next step is to assign the forms to the Agency offices. To assign forms to an Office, scroll down to the Office Forms Mapping section of the Forms Settings page, where all agency offices are listed. Forms can be assigned to a specific office or to multiple offices at once.
To assign a form to an individual office:
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Click the arrow icon to the left of the Office name to open the list of forms for the Office. Click the Add Forms button to add more forms.
To add a form(s) to multiple offices at once, click the Bulk Add Forms button.
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In the window that opens, select the Offices to assign the form(s) to from the Office dropdown menu.
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Then, select the forms and click the Add button.
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Once assigned to Offices, forms can be applied to Patients.
The following forms have been scanned, imported, and available to agencies:
|
Form Number / Name |
State(s) |
Description / Use |
|---|---|---|
|
2067 |
Texas |
Communication tool between provider and case manager; used to report updates, issues, changes in condition, or requests affecting the care plan. |
| 3052 | Texas | Practitioner’s Statement of Medical Need; certifies medical necessity for personal assistance services. |
| 3054/3054-S | Texas | Service Delivery Record form, used by Caregivers to document services and hours worked for recipients of home and community support services. 3054-S is the Spanish version. |
| 3599 | Texas | Habilitation Service Provider Orientation/Supervisory Visits form, used when orienting a habilitation or PAS/HAB service provider by telephone or in person, or when providing an annual supervisory visit. |
| Attendant Orientation / Supervisory Visit Forms | Texas | Documentation of attendant/caregiver orientation, competency checks, and supervisory visits to ensure service quality. |
| M27 | New York | Physician’s Order for Personal Care/Consumer Directed Personal Assistance Services (PCS/CDPAP); certifies medical necessity for homecare based on medical assessment. |
| M27R | New York | Physician’s Reassessment for Personal Care/Consumer Directed Personal Assistance Services; used for periodic recertification of medical necessity and updates to the care plan. |
| M27T | New York | Authorization to Release Medical/Treatment Information, allows HRA to obtain medical records from healthcare providers to determine eligibility for benefits or services. |
| PAS Individual Evaluation / Service Plan | Texas | Evaluates functional needs and establishes the service plan for Personal Assistance Services programs. |
| PERS Documentation (Personal Emergency Response Service) | Nationwide | Documents eligibility, installation, monitoring, and continued use of emergency alert devices for at-risk individuals. |
| PHC Individual Evaluation / Service Plan | Texas | Functional assessment and service plan for the Primary Home Care program, determining authorized PAS services. |
The table below provides the field mapping across all forms. The first column is the form field, the second column is a field description, and the third column is the path where the information comes from in the system to pre-fill the forms.
|
Field |
Field Description |
Path/Navigation |
|---|---|---|
|
Individual Name |
Patient's name in their profile |
Patient > Profile > Name |
|
Individual Number |
Patient’s Medicaid ID |
Patient > Profile > Admission ID |
|
Individual Address |
Patient's primary address |
Patient > Address (primary) |
|
Attendant A, B, C |
Name and code of caregivers in patient's history |
Patient > Caregiver History > Caregiver Name + caregiver code |
|
Tasks |
Most recently created plan of care for the patient |
Patient > Plan of Care (most recently created plan) |
|
Agency Name |
Name of the agency in its profile |
Agency Profile > Agency Name |
|
Vendor No. |
Provider contract number in authorization settings |
Authorizations > Edit Authorization > Provider Contract Number |
|
Attendant Schedule (A, B, C) |
Visits scheduled corresponding to selected caregivers |
Patient > Masterweek (visits corresponding with the caregivers selected above) |
|
Total HRS |
Sum of daily or weekly totals |
Sum daily/weekly totals |
|
From > Agency Name |
Name of the agency in its administrative profile in response |
Admin > Agency Profile > Agency Name in response |
|
From > Agency Address |
Address of the agency in its office setup in response |
Admin > Office Setup > Address in response |
|
From > Phone |
Phone number of the agency in its office setup in response |
Admin > Office Setup > Phone in response |
|
From > Fax |
Fax number of the agency in its office setup in response |
Admin > Office Setup > Fax in response |
|
Case Name |
Name of the patient in their profile |
Patient > Patient Name |
|
Case No. |
Alternate patient ID based on selected contract |
Patient > Contracts > Alt Patient ID |
|
Category 2 |
Additional contract category in patient's profile |
Patient > Contract |
|
Address (Street, City, State, Zip Code) |
Default address of the patient |
Patient > Address (Default to primary) |
|
Area Code and Telephone No. |
Phone number of the agency in its office setup in response |
Admin > Office Setup > Phone in response |
|
Supervisor |
Name and code of caregivers in patient's history |
Patient > Caregiver History > Caregiver Name + caregiver code |
|
Contract No. |
Provider contract number in authorization settings |
Authorizations > Edit Authorization > Provider Contract Number |
|
Employee Name/No |
Name and code of caregivers in patient's history |
Patient > Caregiver History > Caregiver Name + caregiver code |
|
County |
County in the patient's address (defaulting to current address) |
Patient > Profile > Address > County |
|
Task(s) Assigned |
Most recently created plan of care for the patient |
Patient > Plan of Care (Use most recently created plan) |
|
Scheduled or Authorized Hours > In |
Start time in the master week for the patient including daily variable hours |
Patient > Master Week |
|
Scheduled or Authorized Hours > Out |
End time in the master week for the patient including daily variable hours |
Patient > Master Week |
|
Scheduled or Authorized Hours > Total |
Total hours scheduled in all overlapping master weeks |
Patient > Master Week |
|
Total Authorized Hours Per Week |
Sum of the total hours above |
Sum of the above totals |
|
Record of Time > In |
Visit EVV start time in the patient's calendar |
Patient Calendar > Visit Start Time |
|
Record of Time > Out |
Visit EVV end time in the patient's calendar |
Patient Calendar > Visit End Time |
|
Record of Time > Total Daily Time |
Total daily time recorded in the patient's calendar |
Visit Start Time minute Visit End Time above |
|
Monthly Total of Hours |
Sum of the above totals |
Sum of the above totals |
|
Habilitation Provider Schedules > Schedule 1 > Type of Service |
Schedule in the master week based on service code |
Patient > Masterweek |
|
Habilitation Provider Schedules > Schedule 1 > Schedule |
Schedule in the master week based on service code |
Patient > Masterweek |
|
Habilitation Provider Schedules > Schedule 1 > Weekly hours |
Schedule in the master week based on service code |
Patient > Masterweek |
|
Habilitation Provider Schedules > Schedule 2 > Type of Service |
Schedule in the master week based on service code |
Patient > Masterweek |
|
Habilitation Provider Schedules > Schedule 2 > Schedule |
Schedule in the master week based on service code |
Patient > Masterweek |
|
Habilitation Provider Schedules > Schedule 2 > Weekly hours |
Schedule in the master week based on service code |
Patient > Masterweek |
|
Response > To > Agency Name |
Name of the agency in its administrative profile |
Admin > Agency Profile > Agency Name |
|
Response > To > Agency Address |
Address of the agency in its office setup |
Admin > Office Setup > Address |
|
Response > To > Phone |
Phone number of the agency in its office setup |
Admin > Office Setup > Phone |
|
Response > To > Fax |
Fax number of the agency in its office setup |
Admin > Office Setup > Fax |
|
Caregiver Name |
Name of the Caregiver if Caregiver Profile matches username |
Caregiver Profile |
|
Patient Gender |
Gender of Patient |
Patient Profile > Profile |
|
Patient SSN |
Patient Social Security Number |
Patient Profile > Profile |
|
Patient DOB |
Patient Date of Birth |
Patient Profile > Profile |
|
Patient Start of Care Date |
Start of care date for Patient |
Patient Profile > General > Service Request Start Date |
|
Patient Emergency Contact Details |
Emergency contact name, relationship, primary phone |
Patient Profile > Profile > Emergency Contact |
| Medication Profile | Patient Medications | Patient Profile > Med Profile |
| Diagnosis | Patient Diagnosis Codes | Patient Profile > Clinical Info > Diagnosis |











