Blackout Dates for Authorizations

The Blackout Date section of an existing authorization can be used to specify any dates that are not available for Provider visits to be scheduled.

Users can add Blackout Dates as described in the following table.

  1. Search for and select the Member.

  2. On the Authorization tab, click the Ellipsis … and select Edit.

    Partial image of Authorization page showing sample data with Actions menu expanded at right and Edit command highlighted

  3. When the authorization has loaded, click Add in the Blackout Date section.

    Partial image of the Authorization page showing the Blackout Dates section with the Add button at right highlighted

  4. In the Blackout Dates section, set the From Date and To Date, type Notes describing the blackout period, and then click Add.

    Partial image of the Authorization page showing the Blackout Dates section with sample data in From Date, To Date, and Notes fields and the Add button highlghthed under Actions at right.

Users can delete Blackout Dates as described in the following table.

  1. On the Authorization tab, click the Ellipsis … and select Edit.

    Partial image of the Authorization page showing sample data with the Actions menu (...) at right expanded and the Edit command highlighted

  2. When the authorization has loaded, click the Trash icon Trash icon for the existing Blackout Dates you want to delete.

    Partial image of the Authorization page showing the Blackout Dates section with sample data and the Delete icon (trash can) highlighted under Actions at right

  3. Click Delete, and then click Save.

    Partial image of the Authorization page showing the Blackout Dates section with sample data and the Delete confirmation button highlighted under Actions at right. Save button highlighted at lower right.

User can edit Blackout Dates as described in the following table.

  1. On the Authorization tab, click the Ellipsis … and select Edit.

    Partial image of the Authorization page showing sample data with the Actions menu (...) at right expanded and the Edit command highlighted

  2. When the authorization has loaded, click the Edit icon Edit icon for the existing Blackout Dates you want to change.

    Partial image of the Authorization page showing the Blackout Dates section with sample data and the Edit icon highlighted under Actions at right

  3. Change the From Date, To Date, and Notes as needed, click Update, and then click Save.

    Partial image of the Authorization page showing the Blackout Dates section with sample data available to edit and the Update button highlighted under Actions at right

Permission for the Blackout Dates feature is role-based and granted from Admin, User Management, Roles and Role Assignments.

Expand the user's Role and set Permissions for to Patient (Member).

Select Add/Edit Authorization Blackout Dates under the Patient (Member) Authorization category.

Partial image of the Roles and Role Assignments tab with Permissions For (Patient), the Patient Authorization section and the Add/Edit Authprization Blackout Dates checkboxes highlighted

Existing blackout dates can be viewed in the Blackout Date section under the Diagnosis Codes section of the Authorization.

  1. From the Authorization tab, click the Ellipsis … and select View.

    Partial image of the Authorization page showing sample data with the Actions menu (...) at right expanded and the View command highlighted

  2. When the authorization has loaded, view details of its Blackout Dates.

    Partial image of the Authorization page showing View-Only sample data in the Blackout Dates section

If an authorization contains a Blackout Date, the Calendar Page icon Calendar Page icon is displayed beside Auth Type in the Authorization list.

Hover over the Calendar Page icon icon to display a maximum of two Blackout Date ranges and notes.

Partial image of the Authorizatin page showing detailed info displayed when the user hovers over the Blackout Date icon next to the Auth Type column

If there are more than two Blackout Date ranges for the authorization, a View Authorization link is displayed. Click the link for additional Blackout Date details.