Unique Customer ID

The HHAeXchange unique Customer ID is assigned to a single account to assist HHAeXchange to easily identify the account.

What are the benefits of this ID?

The Customer ID improves the customer experience in multiple ways: 

  • Assists HHAeXchange associates with identifying the account

  • Helps identify any products or services that apply to the account and to which market.

  • Preventing duplication across the various HHAeXchange environments and system platforms.

This unique 6-digit ID is required when contacting any of the HHAeXchange support venues.

Where do I find the Customer ID?

The Customer ID is a unique 6-digit number located in the User Profile. Click the person icon at the top-right of the screen on the system. The top section of the window displays the User Name, the ID, and the applicable database servicing the account.

This image shows the Custoemr ID highlighted on the User Profile menu.

This ID is also found at the footer of the page with the same information.

This image shows the Customer ID highlighted in the footer of the page.