Search for a Member

To search for a Member, go to Member > Search. Use any or all of the following filters, and click Search to return a list of results.

Filter

Description

Admission ID

HHAeXchange system code for the Member

Last Name

Member’s last name

First Name

Member’s first name

Member Status

Member’s status, as follows:

  • Active – (Default) Member is currently undergoing care

  • Discharged – Member has been discharged from the hospital

  • Hold – Member has been manually placed on hold

  • Hospitalized – Member is in the hospital

  • Partially Placed – Member has multiple Placements but not all are active

  • Pending – Placement has been offered to a Provider

  • Waiting – Member is waiting to be placed with a Provider

Member ID

Secondary identification number

Phone Number

The Member’s phone numbers

Member Team

The team assigned to the Member

Coordinator

The Coordinator responsible for the Member

Provider

The Provider who will offer services to the Member
Provider Placement Status The status of the Member's placement (Active, Discharged, Hospitalized, Hold)

Authorization Number

Any Authorization number associated with the Member

Provider TIN

Tax ID number of the Provider. Appended to Provider Name in search results.
Provider NPI NPI of the Provider. Appended to Provider Name in search results.

Medicaid ID

The Member’s Medicaid ID. When the user searches for a Member using the Medicaid ID filter, all other Member search filters are disabled.If more than one Member matches the Medicaid ID filter search, a list of all matching Members is displayed.

Results appear in a table on the bottom area of the screen in sortable columns. To open a Member’s Account page, click the link in the Member name column.

Results appear in a table on the bottom of the screen.

In the Provider Name column, a badge next to each Provider tells you the Member's status with that specific Provider:

A badge next to each Provider tells you the Member's status with that specific Provider.