Operations Worklist Overview

This feature is activated by HHAeXchange System Administration. Contact HHAeXchange Support Team for details, setup, and guidance.

An Operations (Ops) Worklist provides an efficient means of managing day to day tasks in the HHAeXchange system, to include:

Managing expiring Medicals/Evaluations
Staffing TEMP visits
Managing expiring Authorizations

Each worklist corresponds to a specific event (task type), predefined in the system to activate the creation of the task and routing it to the appropriate worklist. From the worklist, an assigned user performs required conditions to complete the task.

This category covers the Ops Worklists functionality in the HHAeXchange system, offering guidance and instructions on how to access, assign, and complete worklists.

Key Terms and Definitions Closed

Term	Definition
Patient	Refers to the Member, Consumer, or Recipient. The Patient is the person receiving services.
Caregiver	Refers to the Aide, Homecare Aide, Homecare Worker, or Worker. The Caregiver is the person providing services.
Provider	Refers to the Agency or organization coordinating services.
Payer	Refers to the Managed Care Organization (MCO), Contract, or HHS. The Payer is the organization placing Patients with Providers.