Reference Table Management: Broadcast Reject Reason

A Broadcast Reject Reason dropdown is available via the Reference Table Management functionality to create and manage Broadcast Rejection Reason on Open shifts.

The Reject Reason is required and at least one reason must be selected as default. If only one reason exists, it is automatically selected. Once a default reason is set, this reason is the automatic response sent from the system for rejected cases.

If a case has been assigned, then all remaining requests for that visit are automatically rejected. If a Coordinator chooses to reject each request individually, other reasons can be selected as created in the Reference Table. The Reference Table search page indicates which rejection reason is the default indicating Yes under the Default column.