Task Status
All worklist tasks follow a standard set of status levels to track the progress of the task from initiation to completion.
|
Status |
Description |
|---|---|
|
Open |
Indicates that a task is new and needs assignment to a user. All tasks begin with an Open Status. |
|
In Progress |
The task moves to an In Progress status once assigned to an Assignee and is actively worked on. Note: Not an automated update; the Status must be updated manually by the Assignee. |
|
Completed |
A task is automatically marked as Completed if a specific system condition is met, indicating that the task has been resolved. The condition for moving a task to Completed varies by worklist. Refer to a particular worklist for more information on completion conditions. |
|
Closed |
Users can manually set a task to Closed if a task cannot be completed or resolved; the Closed status is not based on meeting a specific condition. A note is required when moving a task to Closed. |