Admin Agency Profile Overview

The Agency Profile page is comprised of various sections used to capture an Agency’s general information and internal structure as well as to set up a variety of functions and restrictions within the system.

This category covers the Agency Profile function and each sub-section.

Some of the fields in the Agency Profile page can only be edited/adjusted by the HHAeXchange Support Team.

Key Terms and Definitions Closed

Term	Definition
Patient	Refers to the Member, Consumer, or Recipient. The Patient is the person receiving services.
Caregiver	Refers to the Aide, Homecare Aide, Homecare Worker, or Worker. The Caregiver is the person providing services.
Provider	Refers to the Agency or organization coordinating services.
Payer	Refers to the Managed Care Organization (MCO), Contract, or HHS. The Payer is the organization placing Patients with Providers.