Call Exception Notification Setup
This section allows Agencies to dictate which employees receive email notifications pertaining to verification failures or issues.
|
Field |
Description |
|---|---|
|
Alert Email (weekdays/weekends) |
Enter the email address(es) in respective fields of the individual(s) at an Agency who receive notifications for failed Time and Attendance verifications, Missed Visits, and other visit verification items. |
|
Weekday/Saturday /Sunday |
Select the times when notification emails are to be sent. Generally, notification emails are sent outside of regular office hours, when system users would not be monitoring the Call Dashboard. Indicate the time and frequency on respective days (Weekdays, Saturdays, and Sundays). |