How do I deactivate a system user's account?

Only roles with the Inactivate User permission can deactivate a user in the system. For all other roles, the status field is not available to edit.

  1. Go to Admin > User Management > User Search to find the user.

  2. On the user row, click the Edit link to access the Update User Account page.

  3. Select Inactive in the Status field.

User Status

  1. Click Save.

Once saved, the deactivated user cannot access the system with their current credentials.