Caregiver Compliance

A Caregiver Compliance validation holding a visit on the Prebilling page indicates that the Caregiver assigned to the visit did not meet the Compliance requirements for the visit. The following example provides information on correcting this validation.

Caregiver Compliance Hold Example

Caregiver Greg Barker was assigned to a visit. Due to either Contract or Agency requirements, he was not authorized to work.

Click the Caregiver Name link to access the Profile.

Select the Compliance page to review the compliance details of the Contract authorizing the visit.

Click the respective Compliance Check link.

The Validation(s) window opens displaying the cause of non-compliance.

Correct the relevant issues. Once corrected, the Caregiver’s Compliance Status switches to Compliant.