Overlapping Shifts

The Overlapping Shifts validation flags visits that have overlapping confirmations, as explained in the following table.

Type	Description
Shift Overlapping	This issue indicates that a single Patient has shifts with different Caregivers that have overlapping confirmations. This commonly occurs during the Caregiver transition in split shift cases. For example, the Patient is scheduled from 0800-1000 for shift 1, and 1000-1200 for shift 2. The Caregiver on shift 2 places her call ten minutes before the Caregiver on shift 1 places her call. This creates the overlap.
Caregiver Overlapping	Caregiver Overlapping indicates that a single Caregiver has overlapping shifts. This usually occurs on linked cases where the Caregiver is working for multiple individuals in the same location, scheduled back-to-back. For example, Caregiver Jan Taylor is scheduled for Patient 1 at 1500-1700, then for Patient 2 from 1700-2000. Her confirmations overlap by ten minutes.

Type

Description

Shift Overlapping

This issue indicates that a single Patient has shifts with different Caregivers that have overlapping confirmations. This commonly occurs during the Caregiver transition in split shift cases.

For example, the Patient is scheduled from 0800-1000 for shift 1, and 1000-1200 for shift 2. The Caregiver on shift 2 places her call ten minutes before the Caregiver on shift 1 places her call. This creates the overlap.

Caregiver Overlapping

Caregiver Overlapping indicates that a single Caregiver has overlapping shifts. This usually occurs on linked cases where the Caregiver is working for multiple individuals in the same location, scheduled back-to-back.

For example, Caregiver Jan Taylor is scheduled for Patient 1 at 1500-1700, then for Patient 2 from 1700-2000. Her confirmations overlap by ten minutes.

To correct both validation issues, click the Edit icon to open the visit details. On the Visit Info tab, manually adjust the Confirmed Times and Save to eliminate the overlap.