Timesheet Not Approved

A visit held in Prebilling due to the Timesheet Not Approved validation means that the required timesheet to verify the visit has not been approved by the Agency. Timesheets are generally required when valid EVV confirmations are not received and a paper backup confirmation is requested. This validation may be activated at the Contract level or for specific Patients.

Complete the following steps to correct this issue.

1. From the Prebilling page, click the Visit Time to open the Visit Window.

   

2. On the Visit Info tab, select the checkbox for Timesheet Approved. When selected, the system provides the option to upload a scanned copy of the Timesheet. This is not required to validate the visit and remove the hold.

   

3. Click Save.

   Ensure all internal Agency policies are followed when marking visits with Timesheet Approved.