Updated Remittance Logic for Deleted Invoices

An electronic remittance processing option is available that applies payments automatically not only based on a visit’s current invoice number, but also for any deleted invoice numbers associated with that visit. This option searches for deleted invoices and attempts to match deleted invoices with newly created invoices based on the visit date.

In some situations, users may delete invoices to modify visit information after a claim has been transmitted to a Payer, but before a remittance response has been received. In these scenarios, the original invoice number of the visit is removed. Previously, when a remittance was received, the system was unable to match it with the visit because of the different invoice number.

With this option, the remittance process:

• First looks to match by current invoice number

• If a match is not found, then the remittance process looks to match by any deleted invoice numbers which had previously been associated with the visit.

This second round of processing ensures as many records as possible are automatically applied, resulting in less manual remittance processing from accounts receivable users.