View Claim Status Based on 999/277ca
This feature is enabled by HHAeXchange System Administration. Contact HHAeXchange Support Team for details, setup, and guidance. This enhancement applies to claims submitted as of the May 2020. Claims Status is not available for any claims submitted prior to May 2020.
Payers and Providers can view a claim status once a Provider submits an 837 to the Payer. With this feature enabled, Providers have the ability to capture any issues prior to receiving the 835 as well as reduce duplicate billing. A Claims Status column has been added to the Invoiced Visit Search page under Billing > Invoice Search > By Visit and the Patient Financials page under Patient > Financial > E-Submission/Batch Info.
Once a visit is submitted, the Claim Status appears as a link.
Claim Statuses include: Not Submitted, Submitted, Accepted (999), Rejected (999), Unexported, Resubmitted, Accepted (277ca) and Rejected (277ca).
Hovering over the Claim Status link provides a tool tip for the status. In this example, the 837 file has been created, but not yet submitted.
Click the Claim Status link to view the claim history on the Visit History.
The latest submitted Claim Status displays for invoices that are submitted multiple times.
The same system behavior applies to the Patient Financial page.