How do I find my e-remittances?

Payments sent in an electronic format are automatically applied to the invoices in a process called e-remittance. E-remittances only apply payments to line items that are paid in full. Administrators can adjust any discrepancies in the billed amount and actual payment manually on the Cash Payment page.

Follow the steps below to find e-remittance payments in the system.

1. Go to Billing > Cash Payment and then select the E-Remittances tab from the top menu.

   

2. Enter search parameters and then select Search. In the results, each line item provides information on the billed amount, paid amount, rejected amount, adjusted amount, and payment status.

   

3. Click the units under Billed or Rejected to download a PDF containing the e-remittance details. Follow the system prompts to download and open the file.