COVID-19 Agency Dashboard

This feature is activated by HHAeXchange System Administration. Contact HHAeXchange Support Team for details, setup, and guidance.

This topic provides an explanation of the COVID-19 Agency Dashboard under Caregiver > COVID-19 Survey which tracks survey responses to the COVID-19 Caregiver Screening Tool.

Agency Dashboard Closed

The Agency Dashboard is comprised of three sections.

Section

Description

Date Search

Search for COVID-19 response results by a specific date (defaults to the current date). Click the Export button to generate an Excel spreadsheet file for the selected date. Click the Print button to print the results for the selected date.

Tiles

The color coded tiles provide a visual aid for activity and responses (described below). Totals in tiles change as responses are received.

Tile	Description (Indicates…)
Total Sent	The total number of unique Caregivers to whom a survey is sent for a selected date.
Completed – HIGH Risk	The number of Completed surveys with a Yes response. Access the Caregiver Profile and contact the Caregiver if/as necessary.
Completed – LOW/No Risk	The number of Completed surveys with a No response.
Incomplete	The total number of surveys pending responses. This number and decreases as responses are received.
Undeliverable	Total number of surveys that cannot be delivered due to either a missing Mobile ID or Mobile/Text Message Number. Access the Caregiver Profile and enter the necessary information.

Results by Caregivers

All Caregivers to whom a survey is sent on a selected date. Each row provides details such as the Caregiver Name, the Caregiver Code, Caregiver Office(s), and responses.