Caregiver Communications History Page
Go to Action > Caregiver Communication History to access the Caregiver Communications History page. Use the available search filters to locate specific communications. From the Search Results, view the list of communications returned based on the chosen criteria.
Ensure to select a From Date that is not further into the future than the To Date.
Select the Action link from the respective communication to either View Broadcast Details, Cancel Broadcast, or Print the message.
Action selections depend on the Broadcast Status. While View Broadcast Details is available for all messages, the Cancel Broadcast is available only for Pending and In Progress broadcasts. Print becomes available for Delivered, Failed, and Cancelled messages.
When View Broadcast Details is selected, the Broadcast History Detail window opens. The Broadcast History section indicates the message details such as Subject, Scheduled Dates, Created Date, Created By, Status, and other details. The Broadcast History Details section provides a list of Caregivers who the broadcast was issued to.
Broadcasts with a Pending or In Progress Status can be cancelled. When Cancel Broadcast is selected, a Confirmation popup appears. Click YES to cancel the broadcast.
