Caregiver Management Overview

In HHAeXchange, the term Caregiver refers to any individual who provides service to a Patient. Depending on the type of service provided, Caregivers are categorized in the system as either Non-Skilled (or Non-licensed) or Skilled (Licensed, medical practitioners) employees.

All Caregiver information, such as Demographics, Compliance Status, and Restrictions, are housed in the Caregiver Profile. Users with the proper permissions may review and edit this information as required. New Caregiver Profiles may be entered manually or imported via a compatible third-party software.

This category covers the entry of new Caregivers as well as the creation and conversion of Trainees into Caregivers.

Key Terms and Definitions Closed

Term	Definition
Patient	Refers to the Member, Consumer, or Recipient. The Patient is the person receiving services.
Caregiver	Refers to the Aide, Homecare Aide, Homecare Worker, or Worker. The Caregiver is the person providing services.
Provider	Refers to the Agency or organization coordinating services.
Payer	Refers to the Managed Care Organization (MCO), Contract, or HHS. The Payer is the organization placing Patients with Providers.