Message Scripts via Reference Table Management

Message scripts are created and managed via the Reference Table Management functionality. To access, go to Admin > Reference Table Management. From the Reference Table field, select Caregiver Communication Scripts from the Caregiver category.

Click the Search button to access the Caregiver Communication Scripts grid.

Voice Scripts are no longer available. Refer to the instructions below to change voice script types to either text or email.

To add a new Script, click the Add button and complete the required fields in the Add Communications Script Type window.

To edit a Script, click the Edit link from the existing script in the Reference Table. The Edit Communication Script Type window opens. Select or enter required fields.

If Email Type is selected, then the Subject, Bcc and Attachment fields populate as required.

If Text Type is selected, then the Description and Text fields are required.