Primary Office and Secondary Offices
A Primary Office is defined as the home (custodial) office where a Caregiver’s core functionality and records are maintained, including Compliance, Payroll, and Team/Location/Branch Assignments.
The Primary Office dictates the following Caregiver functions: | |
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A Secondary Office refers to supplemental areas where a Caregiver’s services may be required outside of their Primary Office. Although the Caregiver’s profile can only be edited via the Primary Office, Providers can view and schedule a Caregiver through a Secondary Office (based on access rights).