Why does my search for available caregivers return no results?

From availability to restrictions and In-Service dates, there may be various reasons for a caregiver not to appear in a search to assign to a visit. Check the Caregiver Profile to ensure that caregiver status is set to Active, then review their availability, preferences, In-Service (training) and restrictions.

To review caregiver availability, refer to the Caregiver Availability Page topic for full details.