Where do I find a Caregiver's Time and Attendance PIN?

Once a Caregiver’s Profile is created in the system, the system automatically generates a Caregiver Code and a Time and Attendance PIN also known as the Assignment ID. An Agency user can locate the Time & Att. PIN in the Caregiver’s Profile in the Demographics section, as shown below.

Caregiver Profile - Time and Attendance PIN

The Caregiver Code and Time & Att. PIN numbers are different and used for separate purposes.

  • The Caregiver Code is the primary reference number for the Caregiver in the HHAeXchange system.

  • The Time and Attendance PIN is the number the Caregiver uses when placing Electronic Visit Verifications (EVV) via telephony.