Caregiver Dashboard

The Caregiver Dashboard is mostly composed of graph widgets illustrating various visual trends. Most of these widgets are drillable to obtain specific details. Each section is described below from top to bottom (in order of appearance).

The first set of graph widgets provide information on Caregiver Experience, not including those in Applicant status. The bar graph on the left indicates the number of Active Caregivers and their experience level with the Agency. The stack chart to the right provides a breakdown for the number of Caregivers by Total Weekly Hours worked over the past 12 weeks.

The second set of graph widgets are stack graphs providing Caregiver Activity and Turnover. The graph to the left demonstrates Active Caregivers with at least one visit during respective month for the past year and by experience level with the Agency. The stack graph to the right provides a trend of Terminated Caregivers per month for the past 12 months by experience level with the Agency.

The following stack graphs feature yearly trends in Applicants and New Hires per month. The graph to the left demonstrates the number of New Hires monthly by Status for the past 12 months. The graph to the right offers a breakdown per month of the number of Applicants by Status for the last 6 months.

Several indicator widgets are available in the Caregiver Dashboard to include the Total Active Caregivers, Caregivers With No Visits, Non-Compliant Active Caregivers, Caregiver Tenure, Average Months from Application to Hire, Average Months from Hire to First Visit, Last 30 Days, Weekly Hours per Caregiver, and Total Active Applicants (per day). Some of these widgets are drillable, as indicated by the icon.

The following tables describe key terms, indicator definitions, and formulas used in context with the Caregiver Dashboard. Empty fields are not yet available.

KPIs as defined in the Caregiver Dashboard:
Total Active Caregivers	Total number of Active Caregivers | Percentage of Caregiver YTD turnover.
Caregivers with No Visits	Total number of Caregivers with no scheduled visits ever.
Caregivers with No Visits (Last 30 Days)	Total number of Caregivers with no confirmed visits in the last 30 days (excluding Caregivers with No Visits scheduled ever).
Non-Compliant Caregivers	Total number of Non-Compliant Caregiver | Percentage of Non-Compliance Rate.
Average Caregiver Tenure in Months	Average time (in months) each current Active Caregiver has been employed with the Agency.
Average Months from Application to Hire	Average time (in months) from Application to Hire Date (process).
Average Months from Hire to Visit	Average time (in months) from Hire to First Visit Date for current employees (excluding Applicants).
Last 30 Days	Total number of Hired Caregivers (in the last 30 days) |Total number of Terminated Caregivers (in the last 30 days).
Weekly Hours per Caregiver	Total number of Hours work.
Total Active Applicants	Total number of Applicants |Percentage rate of Rejections.

Formulas used to calculate the various widgets in Caregiver Dashboard:
Weekly Hours per Caregiver	Average of total weekly hours divided by number of Caregivers (per week).

Key Terms as defined in the Caregiver Dashboard
Active Caregiver	Caregiver (Employee) with an Active status in the system.
Active Applicant	An individual (Applicant) being considered for employment; Active status in the system.
Non-Compliant Active Caregiver	An Active Caregiver missing or out of compliance in the system. For example, missing employment information or training credentials.

The Non-Compliant Active Caregivers indicator widget has a built-in dashboard that is accessed by clicking on the key indicator number on the main widget. These key indicators are comprised of the various Compliance issues showing the number of Non-Compliant Caregivers per category (issues by type).

The grid below the key indicator widgets offers a summary providing the Compliance Status details per Caregiver to include Name, Code, Caregiver ID, Retention, Discipline, Compliance Status, Criminal Background Compliance, and Hire Date.

Clicking on a key indicator widget in this window opens another window providing specific details. The image below illustrates details for Medical Compliance to include Caregiver Name, Caregiver ID, Caregiver Code, Discipline, Rule Name, and Rule Description.