What is the Patient Signature Report used for?
HHAeXchange offers 2 versions of our app, HHAeXchange and HHAeXchange+. Note the plus sign in the name of the app and ensure you are referencing instructions for the correct version of the app.
The Patient Signature Report located under Report > Visits > Visit > Patient Signature, captures the reasons a required signature is skipped when a caregiver clocks in or out of a visit via the Mobile App. The image shows when a Patient signature was skipped and the reason under the Skip Reason(s) column.
Regardless of whether the call appears on the Call Dashboard, if the caregiver has skipped the signature, the system generates a note and automatically enables the Timesheet Required checkbox on the Visit Info tab.
Although the Patient Signature is not a valid EVV compliance measure, it may be used as an auditing tool. Running the Patient Signature Report allows an agency to ensure patients are providing signatures when required. Moreover, the report provides patient signatures to be verified for consistency measures.
In addition to the patient signatures, the report provides Visit Date, Patient, Contract, Caregiver, and Hours (Scheduled/Confirmed).