Mobile Application Recipient

The Mobile App communication functionality allows Caregivers and system users to communicate via HHAeXchange’s internal correspondence tools. To use this functionality, Agencies must create Mobile Application Recipient Groups (group of message recipients) via the Reference Table Management function.

Complete the steps below to add or edit a Mobile Application Recipient Group.

  1. Go to Admin > Reference Table Management.

  2. From the Reference Table dropdown, select Mobile Application Recipient (under the General category). Click the Add button to create a new Group. Click the Group Name link to edit an existing Group.

    Reference Table: Mobile Application Recipient

  3. The Mobile Application Recipient Group window opens. Complete or edit the required fields.

    New Mobile Application Recipient Value

    Field

    Description

    Group Name

    Name the Group intended to receive the Mobile App message (such as Coordinator, Administrator, etc.).

    Group Description

    Enter a brief description of the Group (such as Patient Coordinators).

    Recipients

    Select the recipients of the Mobile App messages from the multi-select dropdown (populated with system users).

    Status

    Active (make available) or Inactive (deactivate the Group)

  4. Click the Save button to finalize. Moving forward, Caregivers select the applicable Mobile Application Recipient Group to send a message from the Mobile App.