Master Week Broadcasting

Users can Broadcast a Master Week by way of the edit (Hours) link.

When selecting the Quick Broadcast option, the Quick Broadcast window opens prompting User to create a note (such as Open Shift information) and click the Broadcast button to broadcast the visit.

Once the Broadcast is issued, the Quick icon turns green indicating that the Broadcast is live. The Broadcast is issued to Caregivers who meet the following criteria:

• Enabled to View Open Cases

• Matches the Patient’s Primary Office

• Matches all Master Week disciplines (such as HHA and/or PCA). Only Caregivers having required disciplines selected on their Caregiver Profile can see this Broadcast.

• Are not listed as Restricted (shift Contract), Declined (shift Patient), or has an Inactive profile.

If Matching Caregivers is selected, the Matching Caregivers window populates as illustrated in the image below. From here, users can select scheduling requirements or preferences as per available fields (such as Language, Gender or Location). The criteria listed above applies for this option as well.

The Availability Preference field is required for Broadcasting with this option. The default selection is Preferred, however, other options such as Might Work, or Do not factor in availability may be selected.

Once complete, click the Broadcast button.

Once the Broadcast is issued, the Matching icon turns green indicating that the Broadcast is live.

The green Quick and Matching buttons are selectable once a Broadcast has been issued providing the user with options as illustrated below and described under the image.

Option	Description (If selected...)
Edit Broadcast	Allows the Coordinator to edit the Broadcast using the Matching Caregivers window.
Revoke Broadcast	Removes the Broadcast from all Mobile Apps, whether Caregivers have seen or requested the case. The Coordinator is prompted to confirm the revocation.
Review Requests	Opens the Broadcast Dashboard to the Requests tab prompting a search generating only the requests for this Master Week.
Received Broadcast	The Caregivers That Received This Broadcast popup window lists all Caregivers who gave the shift a “thumbs up” to request the case (shift) on their Mobile App. Select the Caregiver’s Name link to open the Caregiver’s Profile. The Status column indicates the Action taken by the Caregiver as follows: No Action: has not interacted with the Broadcast; no request submitted. Rejected: has requested the shift or Master Week but their request has been rejected. Request Pending: has requested the shift or Master Week and no action has been taken.

The system does not allow the Broadcast of a Master Week with a combination of Skilled and Non-Skilled disciplines. Broadcasts only reach Caregivers with the matching criteria to include the Employment Type disciplines in their profile as well as those disciplines indicated on the Patient’s authorization.

With the exception of Temp Caregiver (1000), the system does not allow users to manually change a Caregiver on any shift once a successful Master Week Broadcast has been created. To correct this, the user would have to Revoke the Broadcast and re-create to change Caregiver details.

System does not allow users to create a Master Week Broadcast with an Alternate Shift.