Mobile App Caregiver Overview

This feature is activated by HHAeXchange System Administration. Contact HHAeXchange Support Team for details, setup, and guidance.

The HHAeXchange Caregiver Mobile App is a tool used to place Electronic Visit Verifications (EVVs), review Patient and Visit information, manage Availability, and express interest in open shifts. The Caregiver Mobile App is available for both iPhone and Android users. This category covers the Caregiver Mobile App functionality and setup on the Caregiver’s device.

Refer to the Help section in the Caregiver Mobile App for immediate questions or click the link to contact support for further assistance.

Some Caregiver Mobile App features are activated by System Administration.

Accessibility

The HHAeXchange Mobile App adheres to W3C's Web Content Accessibility Guidelines (WCAG) enabling physically challenged users to use the Mobile App. The Mobile App screens include color contrasts, button color changes, and icons or markings to achieve this.

Key Terms and Definitions Closed

Term	Definition
Patient	Refers to the Member, Consumer, or Recipient. The Patient is the person receiving services.
Caregiver	Refers to the Aide, Homecare Aide, Homecare Worker, or Worker. The Caregiver is the person providing services.
Provider	Refers to the Agency or organization coordinating services.
Payer	Refers to the Managed Care Organization (MCO), Contract, or HHS. The Payer is the organization placing Patients with Providers.