Navigate the Family Portal

The top panel houses various components that are static throughout the application, as follows:

(1) Family Portal Pages (functions), (2) the More configuration menu, and (3) the indication of the logged in user. Each Portal page is covered in the following sections.

Family Portal Top Panel Closed

Section

Description

Click the More icon to access Portal Settings, as described in the table below.

Click	To…
Preferences	Set up Alert preferences on how to be notified when various actions take place (via Family Portal, text message, or email).
Change Password	Change the Password. Note: Neither HHAeXchange, nor System Users, are able to retrieve a family member’s password.
Patient Selection	Navigate between various Family Profiles if the family member is associated with multiple Patients.
Help	To access instructional documents on how to use the Portal.
Sign Out	Log out of the HHAeXchange Family Portal

Pages

Family Portal pages with particular functionality to include Home, Messages, Patient Profile, Schedule, and Invoices.

User

Indicates the logged in user.