Patient’s Care Insights Measures Page
Responses to Care Insights (VBC) Measures are viewed and managed in the Care Insights Measure page under the Clinical section under Patient > Care Insights. As illustrated in the following image, the left side of the grid displays the selected Care Insights Measures on the Patient’s POC. The right side displays the visits in columns, 7 at a given time.
The page also includes search filters allowing user to search by a specific Care Insights Measure as well as From and To date ranges. All active VBC Duties appear in the Care Insights Measure field. For Linked Contract Patients, the Provider Duty Names display with the mapped duty code in parenthesis.
Confirmed visits are indicated by the answered Care Insights questions with Yes, No, or N/A (for skipped answers), along with an Edit link. Unconfirmed visits display as blank cells.
Care Insights Measures can be edited in cases where the Caregiver recorded an incorrect answer, the call dropped before finalizing, or the Caregiver forgot to Clock Out. To edit, click the Edit link.
The Care Insights Edit window opens. Make the proper corrections and click Save to finalize.
When a change is made to a Care Insights duty response, the system issues an alert to the Care Insights Alert Dashboard if an alert is set up for that duty.
Duplicate alerts for the same duty are not issued.
In the Patient’s Care Insights Measures page, Note icons indicate that a note was added to a VBC Duty/Observation by the Caregiver at the time of Clock-Out on the Mobile App.
Hover over the icon to view the entered note.
