Family Portal Schedule Page for Users

The Schedule page on the Family Portal has been redesigned for Patients and Patient advocates (such as family members), facilitating a calendar view of the Patient’s Visit Schedule. By default, the Schedule opens to a Monthly view (of the current month).

From here, Patient and Patient advocates can manage the Patient’s Schedule by requesting schedule changes for Scheduled visits and raising concerns for Completed visits before they are billed.

This section covers the various sections within the Schedule page.

Section	Description
Calendar View	Click the preferred calendar view Day, Week, or Month. The page opens to the Monthly view by default.
Daily Navigation	Click arrows to access prior or following days from the current day.
Notifications	The icons above the calendar indicate the number of Change Requests and Raised Concerns. The counts are the Visit Change Requests in the Waiting state and the Pending (Raised) Raised Concerns for the visits.

The left panel provides a mini monthly calendar with the current day’s activity. As with the main calendar, clicking on other dates routes the user to view Scheduled Visit details for the selected date and manage accordingly. The schedule refreshes as the user navigates in the mini-monthly calendar.

Click the Legend to open the Legend window.

The Legend window defines what the various colors mean on the calendar.