Updates to the Care Insights Feature
This feature is activated by HHAeXchange System Administration. Contact HHAeXchange Support Team for details, setup, and guidance.
Each subsection below provides details of each update. All labels, menus, and fields have been changed to appear as Care Insights formerly Value Based Care, or VBC.

There are two new role permissions titled Add/Edit Care Insights Questions and Show/Hide Care Insights in the Patient Profile allowing users to manage and view Care Insights duties in the system. The Care Insights Alert Dashboard allows users to view the Care Insights Alert Dashboard.
To manage these permissions, go to the Edit Roles page under Admin > User Management > Edit Roles and select the applicable Section field.
Permission |
Allows |
---|---|
Care Insights Alert Dashboard |
View and manage Care Insights alerts on the Care Insights Alert Dashboard. This permission is enabled under the Action section. |
Add/Edit Care Insights Questions |
Add or edit a Care Insights alert in the Duty List window. This permission is enabled in the Admin section, under the Duty List Setup category. |
Show/Hide Care Insights in the Patient Profile |
Control the display of Care Insights links in the Patient profile. This permission is enabled in the Patient section. |

All labels, menus, and fields have been changed to appear as Care Insights, formerly Value Based Care, or VBC throughout the system. The following are some examples in various pages and windows.
In the Patient Profile, the navigation index link now reads Care Insights and the headers and fields have been updated accordingly.
The Edit Response window also reflects updates in the window header, to read Edit Care Insights Responses.
In the Duty List Setup under Admin > Duty List Setup, Edit Duty window, all field labels and info bubbles have been updated from Value Based Care to Care Insights.
All Value Based Care references have also been updated on the Alert Dashboard feature to include the submenu label which now reads Care Insights Alert Dashboard under Action > Care Insights Alert Dashboard.
The same applies to the Care Insights BI Dashboard under Dashboards > Care Insights Dashboard.
On the Caregiver Profile page under Caregiver > Caregiver Profile, in the Notification Preferences section, the Receive Care Insights Alert Email field and info bubble has been updated.
The Clinical Pathway On-Call User checkbox field has been renamed to Care Insights On Call User in the Edit User page under Admin > User Management > New/Search User. Other applicable changes in this page include the respective info bubbles as well as the Office Setup columns.
The Caregiver Mobile App still refers to Care Insights as Value Based Care. Updates are in progress for near future releases.