Exception Reports Definitions

Provides a list of visits with unassigned or inactive Caregivers who fall within the specified time frame. Report may be run for a specific Contract, Coordinator and/or Patient.

This report reviews billed visits based on Caregiver SSN across the entire HHAeXchange system. If the system locates two or more overlapping billed visits with a single Caregiver SSN, then these visits are listed in the report results. This report can be run for specific Contracts, Caregivers, or for a specific timeframe.

Identifies visits scheduled with a TEMP Caregiver in the specified time frame. This report may be run for specific Patients, Coordinators and/or Patient Status.

This report identifies potential conflicts in Caregiver schedules based on the entered visit date range. This report can be run for a single Contract and/or Caregiver.

Identifies billing issues prior to the invoicing process. This report can be run for a specific contract.

This report displays all call exceptions on visits that are either in the selected batch, within the specified visit date range, or within the selected invoice date range. The visit information is listed with the exception, reason and notes for each visit with a call exception. This report can be run for a single Contract, Caregiver, Patient, or Coordinator. In addition, the report can consider only visits when a timesheet is or is not required, a specific Service Type, Billing Status, and/or Type of Call Exception.

Lists Patients with master weeks with at least 1 shift assigned to a TEMP Caregiver.

Lists visits held in prebilling because the Time and Attendance call fell outside the tolerance window specified in the Agency Profile.

Provides a list of Patients that do not have a Master Week.

The total number of exception calls and percent of all exceptions within the specified visit date range is listed for each exception reason. The grand total number of exception calls and percent of exceptions relative to the number of shifts is also given.

This report lists statistical data on total call exception per day.

This report displays the number of call exceptions for Caregivers within the selected date range. Only exceptions for billed visit are shown. The number of billed visits, percentage of billed visits that involved call exceptions, and number of missed visits for that caregiver are also displayed.

This report lists paid visit details for all the Caregivers in the selected payroll batch. The report includes totals per Caregiver, as well as the grand totals for the batch. The prior week payroll section is listed after each payroll week per Caregiver. This report may be run for a single Caregiver and further filtered by specified service date range.

This report is used to review the exception totals for the entire Agency. Results include the total number of exceptions and visits, as well as billed and missed visits.

This report searches for Caregivers that are scheduled for one or more shifts that total 16 or more hours.

This report displays all manually-updated visits with Timesheet Required at the visit level, with options to include linked Contract cases and/or billed visits.

This report lists VNS visits in the selected time frame with exceptions. Exceptions are Missing Absence code or Missing OT Code.

This report displays - by Caregiver, by payroll batch, visit payroll details for Caregivers with total negative pay amounts for prior weeks.

Provides state EVV aggregation data for MCOs and FFS contracts. Currently available for NY, PA, and DC markets.

Provides specific EVV data that is used in the Ohio Market. Report information is based on the New Verification Module