How do I add a Missed Visit Reason Value?

Agencies can add reasons as to why a visit is missed. For some providers, this value is required by the Payer when marking a visit as Missed. Missed Visit Reason values are added via the Reference Table Management function.

Complete the following steps to add a Missed Visit Reason value.

1. Go to Admin > Reference Table Management.

2. Select Missed Visits Reason from the Reference Table dropdown field.

3. Click the Search button to see a list of values already assigned in the list of Missed Visit Reasons.

4. Click the Add button above the grid to the right.

   

5. The Missed Visit Reason window opens. Complete the necessary fields as described under the image. Once complete, click Save to finalize.

   

   • *Reason: (Required) Enter the reason title to appear in the New Reason dropdown list in the Visit Info tab.

   • Description: Enter a description of the reason for the missed visit.

   • Require Note: Select this checkbox to require a note for the missed visit.

   • Min Character Count: Enter a minimum character count requirement for the required note (value from 1 to 250).

   • Status: Active or Inactive. Select Active for availability.