Service Location Edits - Cures Act Requirements

The Cures Act requires that the service location for a visit be accurately captured and recorded in the system to be compliant. When a visit is confirmed, this information is ultimately sent to the Payer and Aggregation applications. Typically, editing the service location (address) for a particular visit may not be permissible for Providers managing certain Linked Contracts; therefore, hindering this compliance requirement.

The system has been updated to allow Providers to edit the service location directly on the Visit Info tab for the affected visit. This correction can be completed for Clock In or Clock Out.

To edit, click the Phone icon to the left of the confirmed EVV (in green font) in the Visit Info tab. A popup screen appears displaying the details captured in the initial EVV. Click the Edit button on the popup screen.

The Edit EVV Information window opens. In the image below, the Service Location Address is selected as Other opening fields to complete. Edit the necessary information to include the required fields denoted with a red asterisk. Click Save to finalize.

Once saved, the change appears as a Note in the Visit Info tab.