State of Texas Reports Definitions

Shows alternative device ordering and tracking status.

• Displays the EVV Usage Score for the preceding quarter(s), for each Medicaid member that selects the CDS option with HHSC or an MCO.

• Used by payers to determine the EVV Usage Score and conduct EVV Usage Reviews.

• Allows CDS employers to monitor the EVV Usage compliance requirement.

Displays EVV visit data for CDS employers for a requested date range; data is based only on completed and verified visits.

Shows all visits during the selected date range that were indicated as GPS Out of Range when the service provider used the HHAeXchange+ Mobile App to clock in and clock out.

The report compares the GPS coordinates of the visit's clock in and clock out to the Member Profile Visit Location that is entered on the member's profile. The distance between these two locations is also provided in feet and miles.

Other visit locations such as neighbor home, family home, and community are also supported in this report.

Shows information such as the phone number, phone type, and carrier used by a service provider to clock in and clock out. Payers use this report to conduct EVV Landline Phone EVV Verification Reviews.

Displays all missed visits by agency, leveraging data from your scheduling tools. It captures critical details, including member information, service provider, payer, scheduled service, documented reasons for missed visits, and more. The report identifies missed visits based on two criteria:

• Visits explicitly marked as Missed Visit on the Visit Info page.

• Visits with no recorded clock-in and clock-out times, some of which may be updated later through Visit Maintenance.

• Displays the EVV reason code number, reason code description and any free text entered on accepted EVV visit transactions during a specified month, sorted by each program provider’s or FMSA's unique identifier.

• Allows EVV system users to search reason code usage and entered free text by Medicaid ID.

Shows the number of visits that varied from the schedule or authorization and the number of visits that were not approved, for a requested date range. This report includes the data listed below and includes services regardless of the Service Delivery Location (Home or Community, and GPS coordinates when Clock In/Out are performed using the mobile app).

• Service scheduled but not performed.

• Service performed but not scheduled.

• Service performed but not authorized.

• Service authorized but not performed.

• Service performed but not approved/confirmed.

Displays the service provider’s and CDS employee’s:

• Use of EVV clock in and clock out methods.

• Total visits worked within a specific date range.

• Percentage of total visits worked for each clock in and clock out method within a specific date range.

Displays which service providers and CDS employees provided services to a member for a requested date range.

• Displays daily, weekly, and monthly totals of services delivered for a Medicaid ID.

• Enables EVV users to identify breaks in service for a Medicaid ID.