Caregiver Dashboard

The Caregiver Dashboard (Dashboards menu) focuses on information such as Active Caregivers, Caregivers with Extended Visits, Caregiver to Patient Ratio, and Caregivers with Unconfirmed Visits, Missed Visits, and Exceptions.

Caregiver Dashboard showing all widgets

For an explanation of how to navigate this type of dashboard and use common dashboard components, see Navigate Classic Dashboards.

Caregivers, Missed Visits, and Average Exceptions widgets on first row of Caregiver Dashboard

Widget

Description

Total Active Caregivers

Total number of Active Caregivers (Caregivers with Visits during the selected time frame) for the Payer.

Active # of Caregivers in Last 30 Days

Total number of Active Caregivers for the Payer in the last 30 days. Also the number of those Active Caregivers since listed as Inactive.

Caregivers with Missed Visits in Last 30 Days

Total number of Caregivers with Visits marked as Missed in HHAeXchange in the last 30 days.

Exceptions per Caregiver in Last 30 Days

Average number of Visits per Caregiver not captured or fully confirmed by EVV.

Caregivers by Provider and Exceptions per Caregiver by Month Widgets on second row of Caregiver Dashboard

Widget

Description

Total # of Active Caregivers by Provider

Total number of Active Caregivers for each Provider.

Exceptions per Caregiver by Service Date

Average number of Active Caregivers with Visits not captured or fully confirmed by EVV. Also the total number of Active Caregivers with Visits not captured or fully confirmed by EVV. By Month and Year.

Missed and Unconfirmed Visits by Month Widgets on third row of Caregiver Dashboard

Widget

Description

Missed Visits per Caregiver by Service Date

Average number of Active Caregivers with Visits marked as Missed in HHAeXchange . Total number of Active Caregivers with Missed Visits. By Month and Year.

Unconfirmed Visits per Caregiver by Service Date

Average number of Active Caregivers with Visits not verified electronically through EVV or manually. Total number of Active Caregivers with Unconfirmed Visits. By Month and Year.

Long Caregiver Visits and Caregiver to Patient Ratio by Month Widgets on fourth row of Caregiver Dashboard

Widget

Description

Caregiver with Over 8 Hours Visit Duration in the Last 30 Days

Active Caregivers with Visits that averaged over eight hours in the last 30 days.

Caregiver to Patient Ratio by Service Date

Ratio of Caregivers to Patients (Members). Bar chart showing the total number of Active Patients (Members) by Month and Year.