EVV Dashboards

EVV Dashboards under the Dashboards menu, provide a broad range of information about Visits and EVV Compliance based on Provider data. With an emphasis on Visit Compliance, the EVV Dashboards cover data points including Unconfirmed Visits, Compliance Ratios, Missed Visits, and Short or Late Start Visits.
For an explanation of how to navigate these dashboards and use common dashboard components, see Navigate Dashboards.
Cards on the EVV Homepage include:
Use the Filters at right to customize the data displayed on all cards.
Click the Navigate icon on any card to open its related dashboard. For example, click the Navigate icon on the EVV Compliance % card to open the EVV Compliance Dashboard.

The EVV Adoption Dashboard includes cards and widgets related to Electronic Visit Verification Adoption.
Use the Filters at the right of the dashboard to customize the data displayed on all widgets.
Click the View Data icon (left of Filters) to view the dashboard’s source data. Source Data can be filtered, printed, and exported from the View Data page.

EVV Adoption cards are described in the following table.
Card |
Description |
---|---|
EVV Adoption % |
Percentage of Visits using EVV in the last week. Also, a comparison to the previous week. |
EVV Adopted Visits # |
Number of visits that used EVV in the last week. Also, a comparison to the previous week. |
Manual Visits # |
Total number of visits in the last week that were not verified electronically. Also, a comparison to the previous week. |
Total Visits |
Total number of visits in the last week. Also, a comparison to the previous week. |

EVV Adoption widgets are described in the following table.
Widget |
Description |
---|---|
Number of Visits That Were EVV by Payer |
Compares the number of EVV visits by Provider. Click one or more bars to focus on specific Providers. Select from Change Dimension to refocus the widget to compare data by Provider, by Service Code, or by EVV Type. |
Number of Visits That Were EVV by Source |
Compares the number of EVV visits by source of the visit (e.g. HHA EVV, Third Party EVV) for all Providers. Click one or more bars to focus on specific sources. |
Number of Visits That Were EVV by Week |
Charts the number of EVV visits for all Providers each week. |

The EVV Compliance Dashboard includes cards and widgets related to Electronic Visit Verification Compliance.
Use the Filters at the right of the dashboard to customize the data displayed on all widgets.
Click the View Data icon (left of Filters) to view the dashboard’s source data. Source Data can be filtered, printed, and exported from the View Data page.

EVV Compliance cards are described in the following table.
Card |
Description |
---|---|
Non-Compliant Visits # |
Number of non-compliant visits in the last week. Also, a comparison to the previous week. |
EVV Compliance % |
Percentage of visits that were EVV compliant in the last week. Also, a comparison to the previous week. |
Total Visits |
Total number of visits in the last week. Also, a comparison to the previous week. |
Total Patient Impacted |
Total number of patients (Members) visited in the past week. Also, a comparison to the previous week. |

EVV Compliance widgets are described in the following table.
Widget |
Description |
---|---|
Number of Non-Compliant Visits |
Compares the number of non-compliant visits by Provider. Click one or more bars to focus on specific Providers. Select from Change Dimension to refocus the widget to compare data by Provider, by Service Code, or by EVV Type. Click the magnifying glass icon |
Reasons for Non-Compliant Visits |
Compares the number of times each reason for a non-compliant visit was used for all Providers. Click one or more bars to focus on specific reasons. Select from Change Dimension to refocus the widget to display data by Exception Reason or by Exception Code. |
Number of Non-Compliant Visits by Week |
Compares the number of non-compliant visits for all Providers each week. Select specific Providers to analyze using the Add Providers into Chart list. |

The Missed Visits Dashboard includes cards and widgets related to scheduled Visits that did not take place.
Use the Filters at the right of the dashboard to customize the data displayed on all widgets.
Click the View Data icon (left of Filters) to view the dashboard’s source data. Source Data can be filtered, printed, and exported from the View Data page.

Missed Visits cards are described in the following table.
Card |
Description |
---|---|
Missed Visit # |
Number of missed visits in the last week. Also, a comparison to the previous week. |
Missed Visit % |
Percentage of missed visits in the last week. Also, a comparison to the previous week. |
Total Visits |
Total number of visits in the last week. Also, a comparison to the previous week. |
Total Patients Impacted |
Number of patients (Members) with missed visits in the last week. Also, a comparison to the previous week. |

Missed Visits widgets are described in the following table.
Widget |
Description |
---|---|
Number of Visits That Were Missed |
Compares the number of missed visits by Provider. Click one or more bars to focus on specific Providers. Select from Change Dimension to refocus the widget to compare data by Provider, by Service Code, or by EVV Type. |
Missed Visits Reasons |
Compares the number of times each reason for a missed visit was used for all Providers. Click one or more bars to focus on specific reasons. |
Number of Missed Visits by Week |
Compares the number of missed visits for all Providers each week. Select specific Providers to analyze using the Add Providers into Chart list. |

The Short or Late Visits Dashboard includes cards and widgets related to Visits ended sooner than scheduled and Visits that began later than scheduled.
Use the Filters at the right of the dashboard to customize the data displayed on all widgets.
Click the View Data icon (left of Filters) to view the dashboard’s source data. Source Data can be filtered, printed, and exported from the View Data page.

Short or Late Visits cards are described in the following table.
Card |
Description |
---|---|
Short or Late Start Visits # |
Number of short or late start visits in the last week. Also, a comparison to the previous week. |
Short or Late Start Visits % |
Percentage of visits that were short or started late in the last week. Also, a comparison to the previous week. |
Total Visits |
Total number of visits in the last week. Also, a comparison to the previous week. |
Total Patients Impacted |
Total number of patients (Members) visited in the past week. Also, a comparison to the previous week. |

Short or Late Visits widgets are described in the following table.
Widget |
Description |
---|---|
Number of Short or Late Visits |
Compares the number of short or late visits by Provider. Click one or more bars to focus on specific Providers. Select from Change Dimension to refocus the widget to compare data by Provider, by Service Code, or by EVV Type. |
Number of Short or Late Visits by Duration |
Compares the number of short or late visits by duration for all Providers. Click one or more bars to focus on specific durations. |
Number of Visits That Were Short or Late by Week |
Compares the number of short or late visits for all Providers each week. |

The Total Visits Dashboard includes cards and widgets related to all reported Visits.
Use the Filters at the right of the dashboard to customize the data displayed on all widgets.
Click the View Data icon (left of Filters) to view the dashboard’s source data. Source Data can be filtered, printed, and exported from the View Data page.

Total Visits cards are described in the following table.
Card |
Description |
---|---|
Total Visits |
Total number of visits in the last week. Also, a comparison to the previous week. |
Non-Compliant Visits # |
Number of non-compliant visits in the last week. Also, a comparison to the previous week. |
Unconfirmed Visit # |
Number of unconfirmed visits in the last week. Also, a comparison to the previous week. |
Short or Late Start Visits |
Number of short or late start visits in the last week. Also, a comparison to the previous week. |

Total Visits widgets are described in the following table.
Widget |
Description |
---|---|
Total Visits |
Number of Visits by Provider. Click one or more bars to focus on specific Providers. Select from Change Dimension to refocus the widget to compare data by Provider, by Service Code, or by EVV Type. |
Total Visits Breakdown |
Compares the Total Number of Visits to EVV Adoption, EVV Non-Compliant, Missed Visits, Unconfirmed Visits, Short Visits, and Late Visits for all Providers. Click one or more bars to focus on specific aspects. |
Total Visits by Week |
Charts the total number of visits for all Providers each week. Select specific Providers to analyze using the Add Providers into Chart list. |

The Unconfirmed Visits Dashboard includes cards and widgets related to reported Visits that have not been confirmed.
Use the Filters at the right of the dashboard to customize the data displayed on all widgets.
Click the View Data icon (left of Filters) to view the dashboard’s source data. Source Data can be filtered, printed, and exported from the View Data page.

Unconfirmed Visits cards are described in the following table.
Card |
Description |
---|---|
Unconfirmed Visit # |
Number of unconfirmed visits in the last week. Also, a comparison to the previous week. |
Unconfirmed Visit % |
Percentage of visits that were unconfirmed in the last week. Also, a comparison to the previous week. |
Total Visits |
Total number of visits in the last week. Also, a comparison to the previous week. |
Total Patients Impacted |
Total number of patients (Members) visited in the past week. Also, a comparison to the previous week. |

Unconfirmed Visits widgets are described in the following table.
Widget |
Description |
---|---|
Number of Unconfirmed Visits |
Compares the number of unconfirmed visits by Provider. Click one or more bars to focus on specific Providers. Select from Change Dimension to refocus the widget to compare data by Provider, by Service Code, or by EVV Type. |
Percentage of Unconfirmed Visits versus Total Visits |
Compares the number of unconfirmed visits to the total number of visits by Provider. |
Number of Unconfirmed Visits by Week |
Compares the number of unconfirmed visits for all Providers each week. Select specific Provider to analyze using the Add Providers into Chart list. |