Payer Portal Alerts
Users can review and act upon Real Time Alerts that meet the Payer’s defined criteria.
An Alert bell icon is displayed at upper right of the Home page next to the Username, with an indicator of how many Alerts are currently assigned to the user and to the user’s role.
Click the Bell icon 
to see a list of the Alerts assigned to the user and to the user’s role.
Click the Alerts list to open the Alerts page to review, update, and assign the real time alert.
You can also access the Alerts page from the Communications menu by selecting Alerts.
You can review the following Payer Portal Real Time Alerts:
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Authorization Expiring
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Member Change of Plan
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Missed Visits