October 2024 Release Notes

Enterprise Version 24.10.01

These release notes contain a high-level overview of updates and new functionality introduced to the HHAeXchange Enterprise software. As HHAeXchange is permission-based, not all functionality is available for every role within an Agency.

The HHAeXchangeunique Customer ID is assigned to a single account to assist HHAeXchangeto easily identify the account. Refer to the Unique Customer ID topic for full details.

Update notifications are now visible on the Mobile App in the user Login screen when the application has released a mandatory system update. This update notification is to ensure the user is aware and acknowledges the update, and updates in a timely manner.

Click the Update button to acknowledge and continue the login process to open the application.

This image shows the Mobile App Login screen with the Update Available notification.

The reply option has been disabled for certain system generated messages. This prevents Providers from replying to automatically generated system messages, where messages are not monitored or addressed. Providers must contact Payers directly to address any issues in reference to certain system actions.

The Reply action icon is unavailable in any messaging functionality in the system, such as in the Message Center, Patient Notes, and Linked Communications page. It also displays unavailable when reviewing message details in the message window.

This image shows the Reply option grayed on the message window and on the Message Center.

This change applies to the following auto-generated messages in the system:

  • Authorization created
  • Authorization updated
  • Authorization deleted
  • Discharge Date created
  • Discharge Date updated
  • Discharge Date deleted
  • Member Demographic update
  • New Placement created with Authorization

The Up 15 Minutes custom invoice rounding option has been added for UPR Linked Contracts at the service code level under Admin > Reference Table Management > Contract Service Code. This rounding rule is set by the Payer and is read-only on the Service Code window under the Custom Hourly Rounding field.

When this option is selected, the visit always rounds up to the nearest 15 minutes.

The Billing Units Per Hour field is now restricted on Payer-created and managed UPR contract service codes. This restriction eliminates the issue of claim rejections of all claims associated to the service code, caused by an erroneous change to the billing units.

The Billing Units Per Hour field is seen on the Contract Rate window when adding or editing a rate in the Contract Setup module in the Billing Rates tab. With this update, Providers can only view the billing Units value, assigned by the Payer. This value remains the same even if the rate is updated or a new rate is created for the service code.

This image shows the Contract Rate window highlighting the Billing Units Per Hour field.