Task Action Menu

For each worklist task under Action > Operation Worklist, a number of actions can be performed using the Actions menu.

Actions Menu

Click the Bulk Actions button to apply the above actions to multiple tasks at a time.

Action

Description

Refresh Status

Select to check if the task status has changed since initiating a search.

Update Status to Open

Select to change the task status to Open.

Update Status to In-Progress

Select to change the task status to In Progress.

Update Status to Closed

Select to change the task status to Closed.

This action is permission-based (refer to the User Management page).

View/Add Notes

Select to open the View/Add Notes window to enter a new note or view all notes associated with the task.

Assign Task

Select to assign the task to self or other users.

The option to assign tasks to other users is permission controlled (refer to User Setup).

Unassign Task

Select to unassign the task to self or other users.